C.V.(英語ページ)

Curriculum Vitae Prof. Dr. HIRONOBU MATSUSHITA

Updated as of May 2018

PRESENT POSITIONS:

  • Professor, faculty of Nursing, Tokyo University of Information Sciences
  • Professor, The Corporate Strategy Unit, Tokyo University of Agriculture (The Startup Project of School of Nursing, Tokyo University of Information Sciences) 
  • Visiting Professor, Kanagawa University of Human Services
  • Visiting Professor, Graduate School of Nursing, Sapporo City University
  • Lecturer, Tokyo Institute of Technology
  • Executive Board Member, International Center for Social Entrepreneurship
  • Ex-Professor, Graduate School of Industrial Technology and Innovation, Tokyo University of Agriculture and Technology

COURSES DEVELOPED AND FACILITATED:

  • Health Services
  • Career Design and Care
  • Innovation of Healthcare Services
  • Social Innovation
  • Human Resources Management and Leadership (Tokyo University A&T)
  • Entrepreneurship and Innovation (Tokyo University A&T)
  • Management of Technology-driven Corporation (Tokyo University A&T)
  • Marketing Management (Tokyo University A&T)
  • Human Service Management (Sapporo City University)
  • Life Sciences and Our Society (Tokyo Institute of Technology)
  • Development of Human Service Professionals (Kanagawa University of Human Services)

ENTREPRENEURIAL & PROFESSIONAL EXPERIENCES:

  • Founder, President & CEO, CareBrains, Inc., 1997-2007
  • Senior Consultant, Hay Management Consultants, 1988-1997
  • Health Research Analyst, Medi Co-op, Inc., 1982-1986
  • Assistant to International Sales & Marketing Director, Bridgestone Tire Corporation, 1981-1982

EDUCATION:

B.S., School of Commerce, Waseda University.

M.Sc., Department of Policy Analysis and Management and Sloan Program in Health Services Administration, Cornell University.

Ph.D. , Graduate School of Decision Science and Technology, Tokyo Institute of Technology.

AREA OF PRACTICES:

Upon graduation from Waseda University with BS in commerce, Hiro started his career with the international division of Bridgestone Corporation. Then he moved to health services management field with Medi Co-op, a healthcare management consultancy in Japan. He then attended graduate school of Cornell University to obtain his master’s degree in policy analysis & management. At Cornell he also completed Sloan Program in Health Services Administration. He developed his global professional career as a management consultant with Hay Management Consultants, an international management consultancy. As an entrepreneur he founded, grew substantially and sold CareBrains, Inc. to a public company in Japan.

Running parallel with these experience, Hiro’s professional practices have encompassed strategy, human resource development, health services system design, technology management and entrepreneurship. He currently integrates his expertise into practices of management consulting, business implementation and the activities in academia. His industry experience includes pharmaceutical, medical device, hospital, telecommunication, consumer electronics, automobile, not-for-profit organization, institutions of higher education, software and open source software. He has consulted with multi-national corporations headquartered in the United States, Europe and Japan.

He was a member of the Japanese government cabinet research team on social services innovation from 2008 to 2009. He has so far published thirteen books based on his expertise and practices. He has consulted with a number of multi-national corporations headquartered in the United States, Europe and Japan in the following areas:

I. Strategy:

  • Corporate Strategic design and implementation
  • New business assessment, analysis, planning and development
  • Formation of go-to-market strategy and implementation
  • Due-diligence of new business
  • Formulation of strategic alliance relationships
  • Financial analysis and fund raising.

II. Human Resources and Organizational Effectiveness:

  • Reorganization of management structures and strategic positions
  • Design of management and governance structure
  • Design and implementation of short and long-term compensation schemes
  • Development and implementation of competency model
  • Appraisal and assessment systems
  • Motivation management and leadership
  • Interprofessional collabolation and translational practices

III. System Design of Health Services:

  • System design for inter-professional collaboration
  • Work transformation analysis and implementation
  • Back-stage support system design and implementation
  • Development of front-stage clinical procedure and protocol
  • Assessment of service quality
  • Team approach to integrated health services
  • Spirituality and care service

IV. Management of Technology:

  • Valuation of business and technology
  • Commercialization of technology
  • Technology marketing
  • Strategic alliance and value chain development
  • Licensing and acquisition of technology

V. Entrepreneurship:

  • Entrepreneurship development
  • Social enterprise development
  • Valuation of start-ups
  • Business model analysis and development
  • Leadership for innovation

RESEARCH & PUBLICATIONS:

Books Published:

  • Matsushita, Hironobu. (2018), Innovation of Healthcare and Nursing. Medica Publishing.
  • Shuichiro Nagaosa, Hironobu Matsushita, et al. (2016). A System Promoting Cooperation Between Medicine and Dentistry Using Key Performance Indicators and Importance-Performance Analysis as a  chapter contributed to  “Serviceology for Designing the Future”. Springer Japan.  pp177-191.
  • Matsushita, Hironobu (2015), Contributed ”Chapter 8: What is 5S-KAIZEN? Asian-African Transnational and Translational Community of practice in Value Co-creation of Health Services” for “Service Systems Science”, Kyoichi Kijima. Springer. 2015.
  • Matsushita, Hironobu. (2010), “Emergent Leadership and Team Approach to Healthcare”, Japan Medical Planning
  • Matsushita, Hironobu. (2006), “Clinical Ladder System for Developing Human Resources in Nursing Department”, Nissouken.
  • Matsushita, Hironobu.et al. (2006), “Open Source Application CRM: A Primer”, Shoeisha.
  • Matsushita, Hironobu. (2005), “Human Service Management: Strategies in Human Resources, Organizational Behavior and Business” (4th edition), Japan Nurses Association Publishing Company.
  • Matsushita, Hironobu., Hamada and Arame, H.(2001), “Guide for introducing and implementing e-Learning”, Japan Management Association.
  • Matsushita, Hironobu. (1999), “Human Service Management: Strategies in Human Resources, Organizational Behavior and Business” (3rd edition), Japan Nurses Association Publishing Company.
  • Matsushita, Hironobu. (1999), “Clinical Path to Accountable Healthcare”, Igakushoin.
  • Matsushita, Hironobu. (1997), “Advanced Management Methodologies for Nursing”, Japan Nurses Association Publishing.
  • Matsushita, Hironobu. & Hay Management Consultants (1997), “Guide for Designing Incentive-based Compensation System”, Japan Management Association.
  • Matsushita, Hironobu. (1996), “Human Service Management: Strategies in Human Resources, Organizational Behavior and Business” (2nd edition), Japan Nurses Association Publishing Company.
  • Matsushita, Hironobu. (1991), “Breakthrough Nursing Strategy”, Nikkei Business Publishing.

Journal Articles:

  •  Hironobu Matsushita, Kyoichi Kijima (2014 ), Value-in-Context of Healthcare: What Human Factors Differentiate Quality of NursingServices? Service Science. Vol. 6, No. 3. pp 149 – 160.
  • Nagaosa Shuichiro, Hironobu Matsushita, Jun Yaeda, Takashi Shinagawa, Norihiro Sonoi, Hiroyuki Nakamura , Hiromi Ohta , Masatoshi Usubuchi , Yasuhisa Arai, Yasunori Sumi (2014), A System Promoting Cooperation Between Medicine and Dentistry Using Key Performance Indicators and Importance-Performance Analysis. The 2nd International Conference of Serviceology. pp74-80. September 2014.
  • Matsushita, Hironobu, Kyoichi Kijima (2012) ,”Value Co-creation of Health Care Services through Competency Modeling”, The 13th International Symposium on Knowledge and Systems Sciences, pp1-15.
  • Matsushita, Hironobu (2011), Innovation in Health Services: Technology Transfer and Diffusion of Risk Assessment Tools for the Treatment of Pressure Ulcer. Proceedings PICMET ’11. pp2951-2959
  • Matsushita, Hironobu. (2010), “Management of Service Innovation: The Services for Terminal Care”, Japanese Journal of Nursing Administration, 20(12), pp. 1186-1191, 2010/12, Igakushoin.
  • Matsushita, Hironobu. (2010), “Management of Service Innovation: The age of Service Innovator”, Japanese Journal of Nursing Administration, 20(11), pp. 1088-1094, 2010/11, Igakushoin.
  • Matsushita, Hironobu. (2010), “Management of Service Innovation: Infrastructure of Mutual and Reciprocal Services”, Japanese Journal of Nursing Administration, 20(10), pp. 1004-1009, 2010/10, Igakushoin.
  • Matsushita, Hironobu. (2010), “Management of Service Innovation: Team App. roach of Health Services”, Japanese Journal of Nursing Administration, 20(9), pp. 923-928, 2010/9, Igakushoin.
  • Matsushita, Hironobu. (2010), “Management of Service Innovation: Health Services in the Era of Massive Death”, Japanese Journal of Nursing Administration, 20(8), pp. 852-858, 2010/8, Igakushoin.
  • Matsushita, Hironobu. (2010), “Management of Service Innovation: Break-through of Innovation Pipeline”, Japanese Journal of Nursing Administration, pp. 610-615, Vol. 20 No.7, Igakushoin.
  • Matsushita, Hironobu. (2010), “Management of Service Innovation: The Global Competition of National Innovation Systems of Health Services”, Japanese Journal of Nursing Administration, pp. 528-533, Vol. 20 No.6, Igakushoin.
  • Matsushita, Hironobu. (2010), “Management of Service Innovation: A Structural-functional Model of Health Services”, Japanese Journal of Nursing Administration, pp. 424-429, Vol. 20 No.5, Igakushoin.
  • Matsushita, Hironobu. (2010), “Management of Service Innovation: Co-emergent Policies in Healthcare between Japan and USA”, Japanese Journal of Nursing Administration, pp. 340-345, Vol. 20 No.4, Igakushoin.
  • Matsushita, Hironobu. (2010), “Management of Service Innovation: Service Fatigue of Heath Services Systems”, Japanese Journal of Nursing Administration, pp. 244-249, Vol. 20 No.3, Igakushoin.
  • Matsushita, Hironobu. (2010), “Management of Service Innovation: Unique Aspects of Service and the US Healthcare”, Japanese Journal of Nursing Administration, pp. 148-153, Vol. 20 No.2, Igakushoin.
  • Matsushita, Hironobu. (2010), “Management of Service Innovation: Manifestation”, Japanese Journal of Nursing Administration, pp. 54-59, Vol. 20 No.1, Igakushoin.
  • Matsushita, Hironobu. (2008), “Why not Incorporate Nursing Strategy into Hospital Administration?”, Phase Three, Japan Medical Planning.
  • Matsushita, Hironobu. (2001), “MBO App. roach for Nursing Department”, the Japanese Journal of Nursing, Japanese Nursing Association, Vol.47 No.9
  • Matsushita, Hironobu. (1996), “The Paradox of Job-person matching in Organization”, Journal of Labor Law, No.2035
  • Matsushita, Hironobu. (1996), “The Hidden Costs of the Japanese HRM Practices”, Journal of Labor Law, No. 2042
  • Matsushita, Hironobu. (1996), “Accountability Concept for Organization”, Journal of Labor Law, No. 2044
  • Matsushita, Hironobu. (1995), “Strategic App. roaches for Nursing Department”, the Japanese Journal of Nursing, Japanese Nursing Association, Vol.47 No.2
  • Matsushita, Hironobu. (1995), “Policy Analysis and Strategic Recommendation for Nursing”, the Japanese Journal of Nursing, Japanese Nursing Association, Vol.47 No.2
  • Matsushita, Hironobu. (1995), “The New Trend of Performance Management Systems”, Journal of Labor Law, No.1893
  • Matsushita, Hironobu. (1995), “Decline and Fall of Japan Inc. Empire: From an HRD Perspective”, Journal of Labor Law, No.2015
  • Matsushita, Hironobu. (1995), “The Negative Spillover of Personal Qualification Compensation System”, Journal of Labor Law, No.2016
  • Matsushita, Hironobu. (1995), “Meritocracy-based Compensation”, Journal of Labor Law, No.2031
  • Matsushita, Hironobu. (1995), “The Japan’s Alternatives: Long-term Employment or Age-based Compensation”, Journal of Labor Law, No.2033
  • Matsushita, Hironobu. (May 1993), “Job and Organization: The Paradigm Shift of Human Resource Management”, Journal of Compensation Management, Institute of Industry & Labor Research.
  • Matsushita, Hironobu. (1990), “Organizational Change of Hospitals in 1990’s”, Nikkei Health Business, Nikkei B.P., June 18, 1990.
  • Matsushita, Hironobu. (1990), “The Corporate Climate: Tacit Dimension of Organization”, Nikkei Health Business, Nikkei B.P., August 1990.
  • Matsushita, Hironobu. (1990), “The three dimensions of Nursing Resources Shortage”, Nikkei Healthcare, Nikkei B.P., December
  • Matsushita, Hironobu. (1989), “Gateways to Excellent Hospital: Organizational Culture”, Nikkei Health Business, Nikkei B.P., Vol.36 No.9, June 18, 1990.
  • Matsushita, Hironobu. (1988), “Privatization Strategy: Evolving Roles of Private Sector in Long-term Care”, A Thesis Submitted to the Faculty of the Graduate School, Cornell University. This paper was nominated as the best paper of the year by Japan Hospital Association.

AWARDS & RECOGNITION:

  • 2009 Award of Distinguished Entrepreneurship Advanced Education, Ministry of Economy, Trade and Industry
  • 2005 Entrepreneur Golden Award for Outstanding CEO, Chiba City Government.
  • 2004 Entrepreneurship & Innovation Initiative Award, University of Tokyo, Chiba Prefecture Government & MicroSoft Corporation.
  • 2002 Distinguished Entrepreneurship Award, Chiba City Government.
  • 2000 Nomination of Excellent Consultancy for Innovation, Toyo Keizai Shinpo.
  • 1999 Recognition of Enhancing Innovation in Information Technology Development, Chiba Prefecture Government.
  • 1999 Award for Excellence of Management Transformation Methodology for Municipal Hospitals, Japanese Association of Public Hospitals.
  • 1999 Entrepreneurship & Innovation Award, Himawari Venture Fund.
  • 1998 Award for Outstanding Entrepreneurship & Innovation, Waseda University.
  • 1996 Recognition for Excellent Contribution in Consulting, Toyo Tire & Rubber Corporation.
  • 1981 The Outstanding Paper Award, “A Cyclist’s Perspective of Cross-cultural Communication Between Japanese and English: Through India and Nepal by Bicycle”, English Journal, ALC, Inc.

SELECTED CLIENTS OF CONSULTING ENGAGEMENT:

Industrial:

  • American Express International, Inc.
  • Bristol Myers Squibb ConvaTec
  • Dun & Bradstreet Corporation Japan
  • Hitachi Kokusai Electric Inc.
  • ITOCHU Corporation
  • Japan Tobacco Corporation (JT)
  • JOHNSON COMPANY LIMITED.
  • Oki Electric Industry Co., Ltd.
  • Purina Japan, Inc
  • PIAS Corporation.
  • Nikkei B.P.
  • Nihon Bayer Agrochem
  • Nissan Edwards Shinku, Inc.
  • Novo Nordisk
  • Toyo Tire & Rubber Co., Ltd.
  • TOYOTA MOTOR CORPORATION
  • TOYOTA MOTOR EUROPE
  • Yasuda Mutual Life Insurance

Healthcare:

  • Asahi Central Hospital
  • Chiba Cancer Center
  • Japan Red Cross
  • Nipp. on Medical School Hospital
  • Juntendo Medical University
  • Keio University Hospital
  • Kitasato University Hospital
  • Kyusyu University Hospital
  • Kurashiki Central Hospital
  • Showa Medical University Medical Center
  • Social Insurance Central General Hospital
  • Tokyo Women’s Medical University
  • Tokushima University Medical Center
  • Tokyo Medical University
  • Ministry of Health, Labour and Welfare
  • Nagasaki University Hospital
  • Niigata University Hospital
  • National Cancer Center
  • Kurashiki Central Hospital
  • Social Insurance Cyukyo Hospital
  • St. Maria Medical College Hospital
  • Tokyo Jikei Medical University Hospital
  • Tokyo Police Hospital
  • Tokyo Labor & Welfare Hospital
  • Wakayama Medical University Hospital
  • Yonezawa City Hospital

APPOINTMENTS:

  • Advisor of health policy and management, Ministry of Health, Democratic Republic of the Congo, 2012-
  • Co-researcher on 5S-KAIZEN-TQM, National Institute of Global Medicine and Health, 2011-
  • Committee Member, Working Group of Social Innovation Research, Economic and Social Research Institute, Cabinet Office, Government of Japan, 2008
  • Committee Member, Chiba Information Technology Industry Emergence Committee, 2007-2008
  • Committee Member, Industry-Academia-Government Collaboration Committee of Chiba Prefecture, 2004-2005
  • Committee Member, Japan Visiting Nursing Foundation, 1996-1997

RECENTLY INVITED LECTURES & PRESENTATIONS:

  • August 5, 2010 Chubu University, Summer Management Program: “Development of Human Potential and Innovation”
  • July 24, 2010 Japan Midwife Association: “Initiatives of Social Entrepreneurship”
  • July 10, 2010 Komaki Shimin Byoin: “On Human Resources Evaluation and Development”
  • June 18, 2010 Temple University Japan: “How and Who Will Care for the Ageing and Dying Population?
  • June 14, 2010 Deutsches Institut Institut für Japanstudien: “On Ageing and Dying Population”- May 7, 2010 Japan Standard Association, “Integration of Strategies of Intellectual Property and Intelligence”
  • March 16, 2010 Kurashiki Central Hospital, “ On Service Innovation and Human Resources development”
  • December 12, 2009 Japanese Midwifes’ Association, “Entrepreneurial Business Development for Midwifes”
  • October 21, 2009 Kurashiki Central Hospital, “Management Theories for Newly Appointed Managers”
  • March 12, 2009 Kurashiki Central Hospital, “Integration of Problem Solving and MBO”
  • September 1, 2009 Sapporo City University, “Marketing of Health Services”
  • July 17, 2009 Kyoto University, “On Social Entrepreneurship”
  • April 15, 2009 Chiba University Hospital, “Development of Competency Model”
  • June 07, 2008 Kochi Red Cross Hospital, “Clinical Ladder and Human Resource Management”
  • March 12, 2008 Kurashiki Central Hospita, “Cost-effectiveness of Clinical Work and Problem-based Objective Management”
  • March 10, 2007 Wakayama Medical University Hospital, “Human Capital Development in Knowledge Society”
  • March 22, 2007 Suwa Central Hospital, “ New App. roach of MBO in Health Services”
  • April 05, 2007 Kurashiki Central Hospital, “Objective Setting based on the Cognitive App. roach”
  • May 26, 2007 Nissouken Publishing, “App. lication of Balanced Score Card for Non-profit Hospital”
  • June 08, 2007 Ako City Hospital, “Development of Competency Model & HRD”
  • June 16, 2007 National Disaster Medical Center, “Policy Analysis & Introduction of Health Economics and Management”
  • July 07, 2007, Wakayama Medical University Hospital, “Development of Clinical HRD”
  • August 05, 2007 Nissouken Publishing, “Human Resources Development Systems”
  • October 26, 2007 Kurashiki Central Hospital, “CQI based on Management by Objectives”
  • November 02, 2007 Ishikawa Nurses Association, “Changes in Health Economics and Strategies”
  • November 17, 2007 KKR Sapp. oro Medical Center, “An MBO App. roach based on Cognitive Science”
  • January 28, 2006 Wakayama Medical University Hospital, “Job Analysis & Development of Clinical Ladder”
  • February 9, 2006 Kita Kyusyu City Government, “A Perspective of Human Resources Development”
  • February 18, 2006 Nissouken Publishing, “App. lication of Balanced Score Card for Hospital”
  • March 7, 2006 Tokyo Labor Hospital, “Management Competency & Knowledge Management”
  • March 24, 2006 Kurashiki Central Hospital, “Combining CQI and Management by Objectives”
  • March 25, 2006 Nissouken Publishing, “Human Resources Development Systems”
  • May 20, 2006 Nissouken Publishing, “Human Resources Development Systems”
  • May 27, 2006 Yamaguchi Saisei Hospital, “Development of Clinical Ladder System”
  • June 3, 2006 Ako City Hospital, “Technical Aspects of Human Resources Development in Modern Healthcare”
  • July 5, 2006 Japan IBM, “Current Movement of Open Source Software & SugarCRM”
  • July 29, 2006 Nayoro City Hospital, “Empowerment and Human Capital Assessment”
  • August 5, 2006 Nissouken Publishing, “Human Resources Development Systems based on Clinical Ladder”
  • October 10, 2006 Fukuoka Nurse Association, “Analysis of Current Health Policy & Organizational Behavior”
  • November 9, 2006 Japan Municipal Hospital Association, “An Analytical Approach of Work Transformation based on Service Science”
  • November 11, 2006 Ako City Hospital, “On Developing Performance Management System”
  • November 22, 2006 Kurashiki Central Hospital, “Competency Assessment and Developing Leadership”
  • December 9, 2006 Juntendo Medical University Hospital, “For Effective Introduction of Balanced Score Card and Objective Management”
  • January 31, 2005 Shimane Medical University, “MBO based on Management Science”
  • February 7, 2005 Yasu Hospital, “Work Flow Analysis and Activity-based Costing”
  • February 14, 2006 Shiga Medical University, “MBO and Human Resources Development”
  • March 4, 2005 Hyogo Medical University, “Managerial Accountability of Advances Medical Center”
  • March 11, 2005 Kurashiki Central Hospital, “Problem Solving and Creativity Development”
  • April 18, 2005 Association of Nurse Directors in Shikoku, “Functional Organizational Analysis of Hospital and Introduction of MBO”
  • May 8, 2005 Komaki City Hospital, “Let’s Recognize Accountability and Use MBO”
  • May 15, 2005 “Yamato Takada City Hospital, “On PDCA Cycle of Health Services Delivering”
  • June 4, 2005 Miyakoojo Municipal Hospital, “Designing Organizational Behavior”
  • July 4, 2005 International Medical Center, “Management Development for Innovation”
  • July 9, 2005 Shiga Nurse Association, “Maximizing Value of Human Capital at Modern Health Services Organization”
  • July 10, 2005 Komaki City Hospital, “Coaching: From Perspective of Human Behavior and Leadership”
  • July 24, 2005 KusHironobu Red Cross Hospital, “Systems App. roach of Developing Leadership”
  • July 31, 2005 Sapp. ro City Nurse Association, “Integrating Coaching and Competency Development”
  • September 10, 2006 Hyogo Medical University, “Organizational Development of Modern Health Services Institution”
  • September 18, 2005 Hironobusihma Nurse Association, “Basics of Human Service Management”
  • October 18, 2005 Kofu City Hospital, “Towards Knowledge Creation Workplace”
  • October 2, 2005 Fukushima Nurse Association, “Fundamentals of Human Service Management”
  • November 11, 2006 Kurashiki Central Hospital, “Another Aspect of High Performers: Flow Experiences, Serendipity and Innovation”
  • November 16, 2005 Utsunomiya National Medical Center, “Beyond MBO App. roach”
  • November 20, 2005 Komaki City Hospital, “App. raisal and Assessment of Human Resources”
  • November 25, 2005 Hokkaido Nurse Association, “Analysis of Current Health Policy and Strategic Decision Making”
  • November 1, 2005 Keijinkai Hospitals, “Analysis of Current Health Policy and the Implications”
  • December 4, 2005 Shiga Medical Center, “Coaching and Communication: Some implications of Cognitive Science”
  • December 16, 2005 Kisarazu Toho Hospital, “Strategic Hospital Resources Planing”
  • January 17, 2004 Niigata Medical University, “The Implication of Privatization and Strategic Direction”
  • January 31, 2004 Shimane Medical University, “Privatization Strategy, Organizational Adaptation and MBO”
  • February 14, 2004 Shiga Medical University, “Policy Analysis and MBO: A Perspective from New Public Initiative”
  • March 4, 2004 Hyogo Medical University, “Accountability of University Hospital and Organizational Development”
  • March 11, 2004 Kurashiki Central Hospital, “Activity Based Costing and Continuous Quality Improvement”

ACADEMIC SOCIETY:

  • The Japan Academic Society for Ventures and Entrepreneurs
  • The Japan Society for Science Policy and Research Management
  • Japan Municipal Hospital Association
  • Japan Society of Healthcare Management
Garage of Hiro Matsushita/松下博宣
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